Delivery Options

We offer 2 shipping options:

  • 1 Day Delivery = £20
  • 2 Day Delivery = £10

Cut off point for delivery options is 12 pm

(for delivery addresses in England and Wales)

Delivery Terms

  • Working days are Monday to Friday.
  • We do not deliver on bank holidays.
  • Next working day deliveries will be delivered between 08:00 and 17:30.
  • Please note deliveries can occasionally be made outside these times due to unforeseen circumstances.
  • We use a national carrier to deliver goods. We use a parcel carrier and a pallet carrier, depending on the volume of your order.
  • Please note we are only able to make deliveries to the ground floor entrance point of your business or home, or a loading bay.
  • Pack.Direct can only accept orders for delivery to UK or Eire addresses.
  • We cannot deliver to P.O Box addresses.
  • The items offered for sale on this site are stock lines. Under normal circumstances, they will always be in stock and available for dispatch.
  • We will dispatch completed orders as soon as the payment has been received.
  • Pack.Direct is an online shop, and we can deliver your order to your door throughout all of the UK. However, it is not possible for you to collect your order directly from our warehouses.

Due to COVID, Brexit and worldwide material shortages in the industry, we are currently experience delays in delivery. We will do everything with our power to ensure your order is delivered on time. This may also result in items on your order to be delivered separately. Should the revised lead-times be unacceptable and you wish to cancel your order, we will process a full refund. Our most accurate estimated delivery time is shown on the product page (which assumes your product is in stock at our warehouse or with the manufacturer). Please get in touch for our latest delivery estimate.

If your product becomes out of stock with the manufacturer before we have had a chance to update the website, we will contact you by telephone or email to confirm this. You can then choose to exchange this with an alternative similar product or we can process a full refund.